Posted on July 17, 2008 by Ganga Jennifer Harvey
Select the Right Person First Time, and then Embark on a Continuous Journey of Good Management and Continual Learning

At Indra Process and Performance Consulting we can assist with your staff selection, staff management and staff development.
We can help your business where ever you are - you do not have to be located close to our physical location.
We can help with the following:
- Interviews
- We can assist you, where-ever you are, in the interview process, assessing the resumes, composing the panel; asking the right questions; assessing the candidate at interview.
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Filed under: Behavioural Assessments, Harrison Assessments, Organisational Culture, Performance Management, Recruitment | Tagged: Development, hiring, management, Performance Management, Staff Selection | Comments Off
Posted on July 10, 2008 by Ganga Jennifer Harvey
It is so unfortunate that in many organisations, or in organisational units, the term Performance Management is synonymous with the management of under performance in staff. Is that what it means in your area? or your organisation?
I am constantly challenging that notion with my clients. It does not serve them well if such a powerful concept has become associated with this rather minute portion of the overall gamut of Performance Management.
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Filed under: Business, Organisational Alignment, Organisational Awareness, Organisational Culture, Performance Focused Organisations, Performance Management, Processes and Systems, Strategic Processes, Strategy | Tagged: Business | Comments Off
Posted on July 3, 2008 by Ganga Jennifer Harvey
There’s one in nearly every office — the workmate who spends countless hours chatting. They annoy other workers with countless personal details, they gossip, waste time and create tension in the office. The unfortunate thing is that this person probably doesn’t even realise they have the unenviable reputation as the office loud mouth.
As a Manager, there are a number of things you can do to guide this individual back to their desk, and avert a possible strangling, without putting the chatterbox off-side.
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Filed under: Business, Communication, Management Skills, Performance Management | Tagged: coffee machine conversations, gossip in the workplace | Comments Off
Posted on June 26, 2008 by Ganga Jennifer Harvey
There is nothing more devastating than a manager who barks at their staff.
Even if you have excellent communications skills 90% of the time, it is the 10% of the time when communications go awry that your staff will remember. Usually that 10% happens when you are under stress.
How can you ensure that, no matter what your stress level, your interactions remain motivating, clear and outcome focussed?
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Filed under: Business, Communication, Harrison Assessments, Leadership Skills, Management Skills, Self Awareness, Self Development | Tagged: Harrison Assessments, stress, Self Awareness, Stress Management | Comments Off