Workforce Management

One of the common issues that I see in organisations today is the reliance on independent systems and processes without consideration of

• the implications of introducing such systems
• the interdependence and interactivity of the systems being used

Each system deals with a single workforce issue, yet the management of workforces is complex and requires an holistic and integrated approach. In a performance focused organisation, that interdependence will be recognised and leveraged.

Achieving Change

Are you trying to engineer change, yet find the passion and enthusiasm for change is going no further than the Management Team?

To achieve sustainable change, everyone needs to be involved.  Staff need to hear the message, understand the message and own the message.

Easy to say.  To put this into practice:

• Develop a Change Management Team

• Communicate frequently, in different ways and different forums throughout the period of change.

Listen to the Data, not the Sales Pitch – the Case for Multi-Metric Staff Surveys

Written by Dr John Viljoen,  Associate Consultant

Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?“

I think this is the wrong question.  The most important metrics are the ones the data uncovers.  And, if you are lucky, the data will uncover some blind spots too.  In fact if it doesn’t do this you are probably using a fairly pedestrian diagnostic.

Do the Leaders in your Business Demonstrate Social Intelligence? Do you?

Written by Dr John Viljoen, Associate Consultant

For those of us who are in leadership roles, there is good reason to monitor our social skills – they could be key determinants of our leadership success.

The role of Social Intelligence in leadership performance

We all know that Emotional Quotient (EQ) is as important as Intelligence Quotient (IQ) in the make-up of a good leader.  Recent research indicates that EQ has three components, two “self” related and one “other” related:

Mentoring your Mind

Written by Anama Morriss, Associate Consultant

Have you ever thought how important your mind is to your life?

Through our minds we create the results in our workplace, care for our families and ponder purpose and meaning in our lives. Arguably the brain is:

the biological base for the mind, and is affected by the mental and physical aspects of our lives.  It is the control and coordinating centre of the central nervous system, and seat of thought, memory and emotion (Collins Concise Dictionary).

Bringing Business Strategy to Life through People – Part II

Written by Dr John Viljoen, Associate Consultant

In our last post, we discussed the challenges of implementing strategy in organisations and the problems that can occur in organisations when focus is removed from strategic priorities. We found the Performance Focused Organisations will align their systems and processes to facilitate the achievement of strategic objectives. In this post, we discuss how organisations can reduce the negative impacts of a failure to focus on and align around strategy.