Posted on August 13, 2009 by Ganga Jennifer Harvey
Written by Dr John Viljoen, Associate Consultant
Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?“
I think this is the wrong question. The most important metrics are the ones the [...]
Filed under: Assessments and Surveys, Leadership Skills, Management Skills, Organisational Culture, Organisational Values, Performance Focused Organisations, Performance Management, Powerful Questions, Team Building | Tagged: metrics, Strategy, survey | Comments Off
Posted on July 2, 2009 by Ganga Jennifer Harvey
Written by Dr John Viljoen, Associate Consultant
For those of us who are in leadership roles, there is good reason to monitor our social skills – they could be key determinants of our leadership success.
The role of Social Intelligence in leadership performance
We all know that Emotional Quotient (EQ) is as important as Intelligence Quotient (IQ) in [...]
Filed under: Assessments and Surveys, Behavioural Assessments, Leadership Skills, Performance Focused Organisations, Performance Management, Self Awareness, Self Development, Self Quotient | Tagged: EQ, IQ, leadership, performance | Comments Off
Posted on July 17, 2008 by Ganga Jennifer Harvey
Select the Right Person First Time, and then Embark on a Continuous Journey of Good Management and Continual Learning
Performance Focused Organistions understand that hiring the best person for a position is the crucial first step when implementing a strong performance culture within the organisation.
At Indra Process and Performance Consulting we can assist with your staff [...]
Filed under: Behavioural Assessments, Harrison Assessments, Organisational Culture, Performance Management, Recruitment | Tagged: Development, hiring, management, Performance Management, Staff Selection | Comments Off
Posted on June 26, 2008 by Ganga Jennifer Harvey
There is nothing more devastating than a manager who barks at their staff.
Even if you have excellent communications skills 90% of the time, it is the 10% of the time when communications go awry that your staff will remember. Usually that 10% happens when you are under stress.
How can you ensure that, no matter what [...]
Filed under: Business, Communication, Harrison Assessments, Leadership Skills, Management Skills, Self Awareness, Self Development | Tagged: Harrison Assessments, Self Awareness, stress, Stress Management | Comments Off
Posted on June 19, 2008 by Ganga Jennifer Harvey
There are several behaviours that can occur in the workplace that should not be tolerated.
I certainly don’t say that from a holier than thou perspective, even though the behaviours are offensive to me.
The truth is, when these behaviours manifest in the workplace, they are counter productive to performance. They impact morale and engagement. Low morale [...]
Filed under: Behavioural Assessments, Communication, Leadership Skills, Management Skills, Performance Management | Tagged: bullying, Business | Comments Off
Posted on October 4, 2007 by Ganga Jennifer Harvey
Did you know that employee initiated turnover costs $billions annually?
In 2006, we conducted an analysis for a client who had a higher than average turnover rate. It was costing them several $million per year.
How can an organisation reduce this cost?
Organisations that consider the suitability of job applicants, as well as eligibility have a better chance [...]
Filed under: Behavioural Assessments, Business, Management Skills, Recruitment | Tagged: background checks, competencies, Harrison Assessments, hiring, psychometric testing, turnover | Leave a Comment »
