Do the Leaders in your Business Demonstrate Social Intelligence? Do you?

Written by Dr John Viljoen, Associate Consultant

For those of us who are in leadership roles, there is good reason to monitor our social skills – they could be key determinants of our leadership success.
The role of Social Intelligence in leadership performance
We all know that Emotional Quotient (EQ) is as important as Intelligence Quotient (IQ) in [...]

Management Skills for Performance: Attracting and Keeping the Right People

Select the Right Person First Time, and then Embark on a Continuous Journey of Good Management and Continual Learning

Performance Focused Organistions understand that hiring the best person for a position is the crucial first step when implementing a strong performance culture within the organisation.
At Indra Process and Performance Consulting we can assist with your staff [...]

Management and Leadership Skills: To tolerate or not? Unsocial Behaviour in the workplace.

There are several behaviours that can occur in the workplace that should not be tolerated.
I certainly don’t say that from a holier than thou perspective, even though the behaviours are offensive to me.
The truth is, when these behaviours manifest in the workplace, they are counter productive to performance. They impact morale and engagement. Low morale [...]

Management Skills: Hire Right. Reduce the cost of turnover.

Did you know that employee initiated turnover costs $billions annually?
In 2006, we conducted an analysis for a client who had a higher than average turnover rate. It was costing them several $million per year.
How can an organisation reduce this cost?
Organisations that consider the suitability of job applicants, as well as eligibility have a better chance [...]