Achieving Change

Are you trying to engineer change, yet find the passion and enthusiasm for change is going no further than the Management Team?
To achieve sustainable change, everyone needs to be involved.  Staff need to hear the message, understand the message and own the message.
Easy to say.  To put this into practice:

Develop a Change Management Team

Communicate frequently, [...]

Listen to the Data, not the Sales Pitch – the Case for Multi-Metric Staff Surveys

Written by Dr John Viljoen,  Associate Consultant

Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?“
I think this is the wrong question.  The most important metrics are the ones the [...]

Do the Leaders in your Business Demonstrate Social Intelligence? Do you?

Written by Dr John Viljoen, Associate Consultant

For those of us who are in leadership roles, there is good reason to monitor our social skills – they could be key determinants of our leadership success.
The role of Social Intelligence in leadership performance
We all know that Emotional Quotient (EQ) is as important as Intelligence Quotient (IQ) in [...]

Bringing Business Strategy to Life through People – Part II

Written by Dr John Viljoen, Associate Consultant
In our last post, we discussed the challenges of implementing strategy in organisations and the problems that can occur in organisations when focus is removed from strategic priorities. We found the Performance Focused Organisations will align their systems and processes to facilitate the achievement of strategic objectives. In this [...]

Bringing Business Strategy to Life through People – Part I

Written by Dr John Viljoen, Associate Consultant

As a Performance-based consulting business we understand what it takes to get strategy developed and implemented.  It turns out that obtaining funding for strategic initiatives can be the easy part.  The hard part is getting the day-to-day work of key implementers, the leadership and the entire workplace culture all [...]

An Economic Downturn … will the Real Leaders Stand Up Please?

Written by Dr John Viljoen, Associate Consultant
Those of us who have worked through tough economic times before know that some leaders simply won’t cope, while others will find the recession is pivotal in building a successful career.
What separates the stars from the failures?
Leadership in a growing business is arguably easier than leadership during a downturn.  [...]