Listen to the Data, not the Sales Pitch – the Case for Multi-Metric Staff Surveys

Posted on August 13, 2009 by Ganga Jennifer Harvey

Written by Dr John Viljoen,  Associate Consultant

Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?“
I think this is the wrong question.  The most important metrics are the ones the [...]

Filed under: Assessments and Surveys, Leadership Skills, Management Skills, Organisational Culture, Organisational Values, Performance Focused Organisations, Performance Management, Powerful Questions, Team Building | Tagged: , , | Comments Off

Telling, or Asking Questions?

Posted on October 2, 2008 by Ganga Jennifer Harvey

Performance Focused Organisations know that the best way to achieve their goals is to engage their staff in their journey of growth and success. That engaging the hearts and minds of their staff means that they are half way towards those goals. That working with the personal “drivers” of staff can build loyalty, passion and [...]

Filed under: Leadership Skills, Management Skills, Performance Focused Organisations, Performance Management, Powerful Questions, Team Building | Tagged: | Comments Off