Achieving Change

Are you trying to engineer change, yet find the passion and enthusiasm for change is going no further than the Management Team?
To achieve sustainable change, everyone needs to be involved.  Staff need to hear the message, understand the message and own the message.
Easy to say.  To put this into practice:

Develop a Change Management Team

Communicate frequently, [...]

Listen to the Data, not the Sales Pitch – the Case for Multi-Metric Staff Surveys

Written by Dr John Viljoen,  Associate Consultant

Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?“
I think this is the wrong question.  The most important metrics are the ones the [...]

Bringing Business Strategy to Life through People – Part I

Written by Dr John Viljoen, Associate Consultant

As a Performance-based consulting business we understand what it takes to get strategy developed and implemented.  It turns out that obtaining funding for strategic initiatives can be the easy part.  The hard part is getting the day-to-day work of key implementers, the leadership and the entire workplace culture all [...]

An Economic Downturn … will the Real Leaders Stand Up Please?

Written by Dr John Viljoen, Associate Consultant
Those of us who have worked through tough economic times before know that some leaders simply won’t cope, while others will find the recession is pivotal in building a successful career.
What separates the stars from the failures?
Leadership in a growing business is arguably easier than leadership during a downturn.  [...]

Using Visualisation as a Management Technique

Are you facing an important situation yet feel too nervous to do your best? It could be a presentation, a meeting, talking to a staff member about issues such as under performance, a sales meeting, or even a discussion with your manager about KPIs that have not been met. Often they are situations where there [...]

Nothing Memorable Happens Without Some Kind of Risk

I don’t need to mention the current climate. You cannot avoid conversations and news stories full of the global impact of our current circumstances. Whether you run your own business, manage a large or small team, or head up a company, it is a time for careful movement.
Plan well, watch the cashflow and manage risks.