Posted on August 27, 2009 by Ganga Jennifer Harvey
Are you trying to engineer change, yet find the passion and enthusiasm for change is going no further than the Management Team?
To achieve sustainable change, everyone needs to be involved. Staff need to hear the message, understand the message and own the message.
Easy to say. To put this into practice:
Develop a Change Management Team
Communicate frequently, [...]
Filed under: Communication, Leadership Skills, Performance Focused Organisations, Performance Management, Team Building | Tagged: change, change management, staff | Comments Off
Posted on October 9, 2008 by Ganga Jennifer Harvey
Harvard Business Review in its September edition has a sidebar on Stress. The full article is “Social Intelligence and the Biology of Leadership” by Daniel Goleman and Richard Boyatzis. It is worth a read.
When people are under stress, surges in the stress hormones adrenaline and cortisol strongly affect their reasoning and cognition. At low levels, [...]
Filed under: Business, Communication, Leadership Skills, Performance Management, Self Awareness | Tagged: Business, stress, Stress Management | Comments Off
Posted on August 7, 2008 by Ganga Jennifer Harvey
Here in Australia the word sorry has a strong meaning. It will be part of our history. In a nutshell, as part of the reconciliation process with our original inhabitants, our previous government refused to say sorry for decades. More recently, a new government has redressed this, and now our aboriginal inhabitants and our non-aboriginal [...]
Filed under: Communication, Leadership Skills, Management Skills, Organisational Culture, Performance Management | Tagged: Business, sorry | Comments Off
Posted on July 24, 2008 by Ganga Jennifer Harvey
Giving and receiving feedback are hard skills to master. How do you rate yourself in each one? Give yourself a score out of 10.
Have you also considered seeking feedback? You pass a maturity milestone in your development as a manager and leader when you are able to actively and easily seek feedback.
It seems a simple [...]
Filed under: Business, Communication, Leadership Skills, Management Skills, Performance Focused Organisations, Performance Management, Self Awareness, Self Development, Self Wisdom | Comments Off
Posted on July 3, 2008 by Ganga Jennifer Harvey
There’s one in nearly every office — the workmate who spends countless hours chatting. They annoy other workers with countless personal details, they gossip, waste time and create tension in the office. The unfortunate thing is that this person probably doesn’t even realise they have the unenviable reputation as the office loud mouth.
As a Manager, [...]
Filed under: Business, Communication, Management Skills, Performance Management | Tagged: coffee machine conversations, gossip in the workplace | Comments Off
Posted on June 26, 2008 by Ganga Jennifer Harvey
There is nothing more devastating than a manager who barks at their staff.
Even if you have excellent communications skills 90% of the time, it is the 10% of the time when communications go awry that your staff will remember. Usually that 10% happens when you are under stress.
How can you ensure that, no matter what [...]
Filed under: Business, Communication, Harrison Assessments, Leadership Skills, Management Skills, Self Awareness, Self Development | Tagged: Harrison Assessments, Self Awareness, stress, Stress Management | Comments Off
