Listen to the Data, not the Sales Pitch – the Case for Multi-Metric Staff Surveys

Written by Dr John Viljoen,  Associate Consultant

Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?“
I think this is the wrong question.  The most important metrics are the ones the [...]

Bringing Business Strategy to Life through People – Part II

Written by Dr John Viljoen, Associate Consultant
In our last post, we discussed the challenges of implementing strategy in organisations and the problems that can occur in organisations when focus is removed from strategic priorities. We found the Performance Focused Organisations will align their systems and processes to facilitate the achievement of strategic objectives. In this [...]

Bringing Business Strategy to Life through People – Part I

Written by Dr John Viljoen, Associate Consultant

As a Performance-based consulting business we understand what it takes to get strategy developed and implemented.  It turns out that obtaining funding for strategic initiatives can be the easy part.  The hard part is getting the day-to-day work of key implementers, the leadership and the entire workplace culture all [...]

Management Skills for Performance: The Big Picture

Strategic Skills for Managers
Managers are often told to see the big picture; maintain a big picture view; see the big picture first;operate from the big picture. But what exactly does that mean?
If you struggle with this concept (I find that it is rarely explained), here are six steps you can take to operate within the [...]