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	<title>Indra Process and Performance Consulting</title>
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		<title>Indra Process and Performance Consulting</title>
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		<item>
		<title>The Definition of a Problem</title>
		<link>http://indraconsulting.wordpress.com/2011/11/29/the-definition-of-a-problem/</link>
		<comments>http://indraconsulting.wordpress.com/2011/11/29/the-definition-of-a-problem/#comments</comments>
		<pubDate>Tue, 29 Nov 2011 00:16:35 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Strategic Thinking]]></category>
		<category><![CDATA[Decision making]]></category>
		<category><![CDATA[definitions]]></category>
		<category><![CDATA[intent]]></category>
		<category><![CDATA[problem solving]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[strategic goals]]></category>
		<category><![CDATA[team development]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=852</guid>
		<description><![CDATA[In one of our previous posts, Identifying Causes of Organisational Problems, we spoke about the layered questioning process that helps in solving problems of all sorts &#8211; the cause and effect chain. One more trick that helps enormously in problem solving, and indeed in many other areas of organisational life, is to spend some time [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=852&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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	</item>
		<item>
		<title>Leadership: Exploring Workplace Vulnerability</title>
		<link>http://indraconsulting.wordpress.com/2011/11/15/vulnerability/</link>
		<comments>http://indraconsulting.wordpress.com/2011/11/15/vulnerability/#comments</comments>
		<pubDate>Tue, 15 Nov 2011 00:04:04 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[2020 Leadership]]></category>
		<category><![CDATA[Deep Leadership]]></category>
		<category><![CDATA[Harrison Assessments]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Performance consulting]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Vulnerability]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=777</guid>
		<description><![CDATA[vulnerabilityHere in the offices of Indra Process and Performance Consulting, we are continually extending and updating our Deep Leadership modules and supporting material. It's a great and dynamic atmosphere as we sort out in our own minds the relevance of material and how we can deliver it in the most meaningful way. For us that means in a way that will change lives and accelerate business results.

Our programs cover both Personal Awareness and Business Awareness.  In the Personal Awareness components, we present and explore numerous traits that are or will become important for leaders intent on building great leadership ability that is applicable in a business world that is rapidly changing.

Recently we have been exploring the place of Leadership Vulnerability in <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=777&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<item>
		<title>Solving Organisational Problems: Identifying those causes</title>
		<link>http://indraconsulting.wordpress.com/2011/11/08/causes/</link>
		<comments>http://indraconsulting.wordpress.com/2011/11/08/causes/#comments</comments>
		<pubDate>Tue, 08 Nov 2011 02:37:11 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Assessments and Surveys]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Processes and Systems]]></category>
		<category><![CDATA[Strategic Thinking]]></category>
		<category><![CDATA[Causality]]></category>
		<category><![CDATA[cause]]></category>
		<category><![CDATA[Issue]]></category>
		<category><![CDATA[Problem]]></category>
		<category><![CDATA[problem solving]]></category>
		<category><![CDATA[Root cause]]></category>
		<category><![CDATA[Symptom]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=833</guid>
		<description><![CDATA[In our previous post about Solving Organisational Problems , we mentioned the difference between symptoms, the pain that is being experienced at the moment, and the causes of the problem, the underlying reason or trigger for the current symptoms. Symptoms are the sign that a problem exists. Like symptoms of sickness, they may not be [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=833&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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			<media:title type="html">problem_solving</media:title>
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		<item>
		<title>&#8220;No&#8221; is Enough</title>
		<link>http://indraconsulting.wordpress.com/2011/11/03/no-is-enough/</link>
		<comments>http://indraconsulting.wordpress.com/2011/11/03/no-is-enough/#comments</comments>
		<pubDate>Thu, 03 Nov 2011 04:50:26 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Personal Energy Management]]></category>
		<category><![CDATA[Assertiveness]]></category>
		<category><![CDATA[Free Report]]></category>
		<category><![CDATA[Harrison Assessments]]></category>
		<category><![CDATA[Saying No]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=754</guid>
		<description><![CDATA[The challenge of communicating well in the workplace is complex and multi-faceted. One of the classic challenges is when to say more without it being too much, and when to say less without seeming heartless, terse or brusque. How to Say &#8220;No&#8221; and Keep Yourself AND the Other Person Motivated It is always inspiring to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=754&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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			<media:title type="html">No</media:title>
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		<title>What You are Reading Most &#8230;</title>
		<link>http://indraconsulting.wordpress.com/2011/10/29/most-read-posts/</link>
		<comments>http://indraconsulting.wordpress.com/2011/10/29/most-read-posts/#comments</comments>
		<pubDate>Sat, 29 Oct 2011 04:11:46 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Processes and Systems]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=821</guid>
		<description><![CDATA[People &#124; Process &#124; Performance Welcome! Indra Process and Performance Consulting partners with our clients to create smart and performance focused organisations through engaging their people; aligning processes, talent and strategy; building performance confidence and accelerating sustainable business results. Our Latest News Read our latest newsletter here and join our mailing list to stay in [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=821&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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		<item>
		<title>Solving Organisational Problems</title>
		<link>http://indraconsulting.wordpress.com/2011/10/28/org-problems/</link>
		<comments>http://indraconsulting.wordpress.com/2011/10/28/org-problems/#comments</comments>
		<pubDate>Fri, 28 Oct 2011 04:34:51 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Assessments and Surveys]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Processes and Systems]]></category>
		<category><![CDATA[Strategic Thinking]]></category>
		<category><![CDATA[cause]]></category>
		<category><![CDATA[Continuous improvement process]]></category>
		<category><![CDATA[problem solving]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Symptom]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=807</guid>
		<description><![CDATA[I came across these definitions of problem recently, and I loved them so much they brought a smile to my face. The definitions are succinct and accurate, and also are worthy of some contemplation. Having a problem is by nature a state of affairs plagued with some difficulty or undesired status. A problem represents a [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=807&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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			<media:title type="html">Problems</media:title>
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		<title>More on Humility as a Leadership Trait</title>
		<link>http://indraconsulting.wordpress.com/2011/10/18/humility/</link>
		<comments>http://indraconsulting.wordpress.com/2011/10/18/humility/#comments</comments>
		<pubDate>Mon, 17 Oct 2011 23:39:27 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[2020 Leadership]]></category>
		<category><![CDATA[Deep Leadership]]></category>
		<category><![CDATA[Harrison Assessments]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Humility]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=741</guid>
		<description><![CDATA[Over the past couple of weeks, I have been revisiting Humility as we explored Good to Great, and in a more abstract way, through Empathy and Business Assertiveness. But humility is difficult to define. Worn as a cloak, rather than being deeply ingrained, it is condescending, impatient and easily spotted. Ingrained, it becomes a way of being, rather than a way of doing.

Humility gives a person that indefinable sense<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=741&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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			<media:title type="html">Humility</media:title>
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		<item>
		<title>Management: Is Process in your End of Month Review?</title>
		<link>http://indraconsulting.wordpress.com/2011/10/13/processesmonthlyreview/</link>
		<comments>http://indraconsulting.wordpress.com/2011/10/13/processesmonthlyreview/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 23:20:06 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Processes and Systems]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=786</guid>
		<description><![CDATA[ProcessesIn a conversation this week with a colleague we discussed the importance of process within organisations and the need for carefully managed process lifecycles:

    the creation, documentation, deployment, refinement, and retirement of processes

He asked me why, in his experience, processes are not an area of focus for many businesses, whereas people are. I think the answer to this is that people are visible and processes generally are not.

Of course, both are important. In fact, to improve performance in their team, a great manager will keep an eye on four things:<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=786&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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			<media:title type="html">Processes</media:title>
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		<item>
		<title>Great Companies, Humble Leaders, One Pointed Business Determination</title>
		<link>http://indraconsulting.wordpress.com/2011/10/10/humble/</link>
		<comments>http://indraconsulting.wordpress.com/2011/10/10/humble/#comments</comments>
		<pubDate>Mon, 10 Oct 2011 03:02:21 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Harrison Assessments]]></category>
		<category><![CDATA[2020 Leadership]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Good to Great]]></category>
		<category><![CDATA[Level-5]]></category>
		<category><![CDATA[James C. Collins]]></category>
		<category><![CDATA[Determination]]></category>
		<category><![CDATA[Humility]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=723</guid>
		<description><![CDATA[It is interesting to be re-reading an article on Level 5 Leadership by Jim Collins, summarising the results of a five year project on companies that went from good to great and then sustained that greatness. He wrote a best selling book about this work &#8212; you have probably read it. I have seen companies [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=723&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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			<media:title type="html">Disciplined Leadership</media:title>
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		<title>Management: Can You be Too Empathetic?</title>
		<link>http://indraconsulting.wordpress.com/2011/10/04/empathy/</link>
		<comments>http://indraconsulting.wordpress.com/2011/10/04/empathy/#comments</comments>
		<pubDate>Tue, 04 Oct 2011 08:45:06 +0000</pubDate>
		<dc:creator>Ganga Harvey</dc:creator>
				<category><![CDATA[Behavioural Assessments]]></category>
		<category><![CDATA[Harrison Assessments]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Self Awareness]]></category>
		<category><![CDATA[balance]]></category>
		<category><![CDATA[business assertiveness]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Difficult Conversations]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Leadership development]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=698</guid>
		<description><![CDATA[Empathy is a good trait to have. It allows us to understand the feelings of others, to predict the responses others might have to situations, and to engage with people on an emotional level. In management and leadership positions, it&#8217;s a very valuable trait, as staff respond positively to the feeling that they are understood [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&amp;blog=1648602&amp;post=698&amp;subd=indraconsulting&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">Ganga</media:title>
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			<media:title type="html">empathy</media:title>
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