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	<title>Indra Process and Performance Consulting</title>
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	<link>http://indraconsulting.wordpress.com</link>
	<description>Organisational and Business Performance Consulting</description>
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		<title>Indra Process and Performance Consulting</title>
		<link>http://indraconsulting.wordpress.com</link>
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			<item>
		<title>Achieving Change</title>
		<link>http://indraconsulting.wordpress.com/2009/08/27/change/</link>
		<comments>http://indraconsulting.wordpress.com/2009/08/27/change/#comments</comments>
		<pubDate>Wed, 26 Aug 2009 20:30:59 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Team Building]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[staff]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=316</guid>
		<description><![CDATA[Are you trying to engineer change, yet find the passion and enthusiasm for change is going no further than the Management Team?
To achieve sustainable change, everyone needs to be involved.  Staff need to hear the message, understand the message and own the message.
Easy to say.  To put this into practice:


Develop a Change Management Team




Communicate frequently, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=316&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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		<item>
		<title>Listen to the Data, not the Sales Pitch &#8211; the Case for Multi-Metric Staff Surveys</title>
		<link>http://indraconsulting.wordpress.com/2009/08/13/surveys/</link>
		<comments>http://indraconsulting.wordpress.com/2009/08/13/surveys/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 20:30:42 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Assessments and Surveys]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Organisational Culture]]></category>
		<category><![CDATA[Organisational Values]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Powerful Questions]]></category>
		<category><![CDATA[Team Building]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=357</guid>
		<description><![CDATA[Written by Dr John Viljoen,  Associate Consultant

Visiting a client recently to discuss information needs from their next staff survey, I was asked the question &#8220;What do you think are the most important metrics we should be seeking from our staff survey?&#8220;
I think this is the wrong question.  The most important metrics are the ones the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=357&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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		<item>
		<title>Do the Leaders in your Business Demonstrate Social Intelligence?  Do you?</title>
		<link>http://indraconsulting.wordpress.com/2009/07/02/leaders/</link>
		<comments>http://indraconsulting.wordpress.com/2009/07/02/leaders/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 20:30:44 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Assessments and Surveys]]></category>
		<category><![CDATA[Behavioural Assessments]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Self Awareness]]></category>
		<category><![CDATA[Self Development]]></category>
		<category><![CDATA[Self Quotient]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[IQ]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[performance]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=362</guid>
		<description><![CDATA[Written by Dr John Viljoen, Associate Consultant

For those of us who are in leadership roles, there is good reason to monitor our social skills &#8211; they could be key determinants of our leadership success.
The role of Social Intelligence in leadership performance
We all know that Emotional Quotient (EQ) is as important as Intelligence Quotient (IQ) in [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=362&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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			<media:title type="html">awareness7</media:title>
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	</item>
		<item>
		<title>Mentoring your Mind</title>
		<link>http://indraconsulting.wordpress.com/2009/06/05/mentoring-your-mind/</link>
		<comments>http://indraconsulting.wordpress.com/2009/06/05/mentoring-your-mind/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 04:30:43 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Personal Energy Management]]></category>
		<category><![CDATA[Self Awareness]]></category>
		<category><![CDATA[Self Development]]></category>
		<category><![CDATA[Self Quotient]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Mentor your Mind]]></category>
		<category><![CDATA[Mentoring]]></category>
		<category><![CDATA[Mind]]></category>
		<category><![CDATA[Self Intelligence]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=519</guid>
		<description><![CDATA[Written by Anama Morriss, Associate Consultant
Have you ever thought how important your mind is to your life?
Through our minds we create the results in our workplace, care for our families and ponder purpose and meaning in our lives. Arguably the brain is:
the biological base for the mind, and is affected by the mental and physical [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=519&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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			<media:title type="html">awareness6</media:title>
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		<item>
		<title>Bringing Business Strategy to Life through People &#8211; Part II</title>
		<link>http://indraconsulting.wordpress.com/2009/05/21/strategyii/</link>
		<comments>http://indraconsulting.wordpress.com/2009/05/21/strategyii/#comments</comments>
		<pubDate>Wed, 20 May 2009 20:30:59 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Organisational Alignment]]></category>
		<category><![CDATA[Organisational Values]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Strategic Processes]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[behaviours]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[strategic performance]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=377</guid>
		<description><![CDATA[Written by Dr John Viljoen, Associate Consultant
In our last post, we discussed the challenges of implementing strategy in organisations and the problems that can occur in organisations when focus is removed from strategic priorities. We found the Performance Focused Organisations will align their systems and processes to facilitate the achievement of strategic objectives. In this [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=377&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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			<media:title type="html">img_092601_3855</media:title>
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		<item>
		<title>Bringing Business Strategy to Life through People &#8211; Part I</title>
		<link>http://indraconsulting.wordpress.com/2009/05/07/strategy/</link>
		<comments>http://indraconsulting.wordpress.com/2009/05/07/strategy/#comments</comments>
		<pubDate>Wed, 06 May 2009 20:30:43 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Organisational Alignment]]></category>
		<category><![CDATA[Organisational Values]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Strategic Processes]]></category>
		<category><![CDATA[Strategic Thinking]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[priorities]]></category>
		<category><![CDATA[workplace culture]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=354</guid>
		<description><![CDATA[Written by Dr John Viljoen, Associate Consultant

As a Performance-based consulting business we understand what it takes to get strategy developed and implemented.  It turns out that obtaining funding for strategic initiatives can be the easy part.  The hard part is getting the day-to-day work of key implementers, the leadership and the entire workplace culture all [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=354&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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			<media:title type="html">awareness5</media:title>
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		<item>
		<title>An Economic Downturn &#8230; will the Real Leaders Stand Up Please?</title>
		<link>http://indraconsulting.wordpress.com/2009/04/23/leaders-2/</link>
		<comments>http://indraconsulting.wordpress.com/2009/04/23/leaders-2/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 00:30:24 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Customer Service Skills]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Leaders]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[Recession]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=364</guid>
		<description><![CDATA[Written by Dr John Viljoen, Associate Consultant
Those of us who have worked through tough economic times before know that some leaders simply won&#8217;t cope, while others will find the recession is pivotal in building a successful career.
What separates the stars from the failures?
Leadership in a growing business is arguably easier than leadership during a downturn.  [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=364&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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		<title>Improve your Value at Work</title>
		<link>http://indraconsulting.wordpress.com/2009/04/09/improve-your-value-at-work/</link>
		<comments>http://indraconsulting.wordpress.com/2009/04/09/improve-your-value-at-work/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 02:56:37 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Personal Energy Management]]></category>
		<category><![CDATA[Self Awareness]]></category>
		<category><![CDATA[Self Wisdom]]></category>
		<category><![CDATA[confidence]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=309</guid>
		<description><![CDATA[How many of these questions do you answer Yes to?
Do you:

easily lose control of situations?
lack self belief; do not have the confidence to tackle larger and more complex tasks?
fail to take risks?
seek reassurance from others constantly; have a high need for positive feedback?
lack motivation, energy and passion?
withdraw to avoid conflict and difficult situations?
often become entangled [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=309&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
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		<item>
		<title>Using Visualisation as a Management Technique</title>
		<link>http://indraconsulting.wordpress.com/2009/03/26/visualisation/</link>
		<comments>http://indraconsulting.wordpress.com/2009/03/26/visualisation/#comments</comments>
		<pubDate>Wed, 25 Mar 2009 21:04:45 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Personal Energy Management]]></category>
		<category><![CDATA[calm]]></category>
		<category><![CDATA[outcomes]]></category>
		<category><![CDATA[risks]]></category>
		<category><![CDATA[visualisation]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=279</guid>
		<description><![CDATA[Are you facing an important situation yet feel too nervous to do your best? It could be a presentation, a meeting, talking to a staff member about issues such as under performance, a sales meeting, or even a discussion with your manager about KPIs that have not been met. Often they are situations where there [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=279&subd=indraconsulting&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Ganga</media:title>
		</media:content>

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		<title>Nothing Memorable Happens Without Some Kind of Risk</title>
		<link>http://indraconsulting.wordpress.com/2009/03/12/risk/</link>
		<comments>http://indraconsulting.wordpress.com/2009/03/12/risk/#comments</comments>
		<pubDate>Thu, 12 Mar 2009 10:12:13 +0000</pubDate>
		<dc:creator>Ganga Jennifer Harvey</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Leadership Skills]]></category>
		<category><![CDATA[Management Skills]]></category>
		<category><![CDATA[Performance Focused Organisations]]></category>
		<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[Strategic Processes]]></category>
		<category><![CDATA[Strategic Thinking]]></category>
		<category><![CDATA[cashflow]]></category>
		<category><![CDATA[initiatives]]></category>
		<category><![CDATA[performance enhancement]]></category>
		<category><![CDATA[risk management]]></category>

		<guid isPermaLink="false">http://indraconsulting.wordpress.com/?p=287</guid>
		<description><![CDATA[I don&#8217;t need to mention the current climate. You cannot avoid conversations and news stories full of the global impact of our current circumstances. Whether you run your own business, manage a large or small team, or head up a company, it is a time for careful movement.
Plan well, watch the cashflow and manage risks.
Avoid [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=indraconsulting.wordpress.com&blog=1648602&post=287&subd=indraconsulting&ref=&feed=1" />]]></description>
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