Emotional Intelligence and Fakery

Emotional Intelligence (EI, or EQ – Emotional Quotient) was been a consistent topic in leadership circles for 30 years, and it has been written about from the 1930s.

It is rare for a concept, theory or idea to remain at the forefront of organisational thinking for so long. One of the most well-known contributors to our understanding of EQ is Daniel Goleman, and his book Emotional Intelligence. Around the same time, Covey was publishing his book The 7 Habits of Highly Effective People and he went on to relate the habits to Emotional Intelligence.

The idea behind EQ is that our ability to relate meaningfully with other people matters more than our IQ. The concept goes deeper than the usual set of good communication skills, and includes the ability to empathise, and to manage your own and others’ emotions.

Management Skills for Performance: Attracting and Keeping the Right People

Select the Right Person First Time, and then Embark on a Continuous Journey of Good Management and Continual Learning

Performance Focused Organistions understand that hiring the best person for a position is the crucial first step when implementing a strong performance culture within the organisation.

At Indra Process and Performance Consulting we can assist with your staff selection, staff management and staff development. It is no longer Ok to believe that you can hire on “gut feel” or instinct. You want to be sure that the people that you hire can perform their role, achieve high job satisfaction in the way that you have designed the position, and contribute to the organisation in many different ways.

Management Skills: Hire Right. Reduce the cost of turnover.

Did you know that employee initiated turnover costs $billions annually?

In 2006, we conducted an analysis for a client who had a higher than average turnover rate. It was costing them several $million per year.

How can an organisation reduce this cost?

Organisations that consider the suitability of job applicants, as well as eligibility have a better chance of retaining employees and reducing turnover rate.