Management and Leadership Skills: Supporting the Achievement of Goals

I recently heard a manager discussing the nervousness his staff were experiencing about goal setting. They did not want to establish goals against which they could be judged. Inwardly I sighed.

Establishing goals for staff is about engaging them in the direction of the organisation, the journey to achieve the vision, the quality of the products or services, the customer experience, the culture of the organisation and the life journey of self development.

If a staff member fails to meet their goals, first look to the manager.